In this webinar, we will explore the unique roles of the ED and admitting office, and transfer center case managers and social workers, and how an initial assessment and clinical review can better ensure that patients are placed in the correct setting right from the get-go. We will review the 2-midnight rule and the part that case management plays in managing it. This can better ensure a reduction in the use of Condition Code 44 or self-denials when patients get admitted to the incorrect level. ED staff also assists in reducing unnecessary admission and readmissions.

Learn how to prioritize which patients need case management at your routes of entry and how these positions can assist in-patient case managers as well. We will complete this webinar with a discussion of how to measure the impact of these roles on the department and the hospital.

Case managers and social workers in all settings must work collaboratively so if you want to be as up-to-date on these important roles, please join us for this important webinar!

Areas Covered in the Session:-

• Introduction to access point case management
• Levels of care
• Role of the RN case manager
• Role of the social worker
• Definition of 2-Midnight Rule
• Role of case management in managing 2-Midnight Rule
• Prioritizing patients in the emergency department
• Discharge planning in the emergency department
• Patient through-put
• Evaluating emergency department case management outcomes

Background:-

The role of the case manager and social worker in the emergency department, as well as other routes of entry to the hospital, is critical to the success of any hospital-based case management department. The roles of case management professionals are unique and specialized to these settings and as such must be clearly defined and understood.

Why Should You Attend:-

Access point case managers reside in emergency departments, admitting offices and transfer centers. Among their roles is to ensure that patients are placed in the right level of care upon admission. With the advent of the 2-midnight rule, this role has never been more important. In addition, they are vital in assisting in readmission reduction, discharge planning, and patient flow. Any issues that begin that access points will affect case managers on the in-patient units.

Whether you work in the ED or on an in-patient unit, you need to understand the value added by these roles and how they can be best carried out.

Who Should Attend:-

• Director of Case Management
• Director of Social Work
• Case Managers
• Social Workers
• Vice President of Case Management
• Physician Advisor
• Emergency Department physicians
• Directors of Nursing
• Directors of Compliance
• Directors of Finance
• Directors of Nursing