Listening skills are critical for success in any management or HR job. Managers typically spend more time listening than any other workplace behavior, and the same is true for HR professionals.

Why is listening so important for managers and HR practitioners? Simply put, employees want, expect, and need to be heard.

Regardless of how well you perform the other aspects of your supervisory or HR position, employees aren’t likely to see you as effective if they don't believe that you really listen to their concerns and needs.

The good news is that effective listening is a communication skill that anyone can learn how to improve with training and practice. 

Whether you are already in a managerial, HR, or other leadership role or if you aspire to be in one someday, learning how to listen effectively is an important key to your success.

Attend this informative training session and learn the keys to developing essential listening skills required for success as a manager or HR professional.

Learning Objectives:-

• Key reasons for poor listening skills &habits
• How the listening process works, step-by-step
• 4 types of listening that managers/leaders must master
• Practical strategies to improve listening skills
• Key guidelines for effective listening

Why Should You Attend?

Ask employees what they want in a leader and most of them will say that they want someone who will really listen to them. That’s one of the many reasons why listening skills are key to leadership success.

Who Should Attend?

• HR
• Learning & Development
• Performance Management
• Corporate Communication
• Manager
• Supervisor
• Small Business Owner