Utilizing a Proven Process When Conducting Sensitive, Internal Investigations
An internal investigation is a formal inquiry to determine whether workplace policies or regulatory practices have been violated. Investigations can follow:
The goal of any internal investigation is to obtain a straightforward view of the facts:
Internal investigations assist organizations in gathering information, fashioning defenses, and crafting remedies. Specifically, internal investigations are useful for organizations to identify where there are needs for remediation.
The final investigative report should include:
It is critical to investigate an allegation quickly. Stretching an investigation out over a lengthy period tells employees the alleged misconduct is not important. As time goes by, it becomes more difficult to collect evidence and get witnesses to talk, details are forgotten, and documents disappear.
And if the organization terminates or disciplines an employee and that person files a lawsuit or complaint the investigation report will be critical in protecting the company in court. While every complaint is unique, having a well-defined, consistent process in place can ward off future lawsuits.
Areas Covered:-
Why Should You Attend:-
Internal investigations are fact-finding initiatives conducted to uncover the truth about alleged misconduct. And this must be done without compromising the relationship with employees or unnecessarily damaging anyone's reputation. All of which require planning, consistent execution, analytical skills, and an understanding of the legalities involved.
Employers are legally mandated to investigate harassment, discrimination, retaliation, safety, and certain other types of complaints. Good investigators first create a plan that includes:
Workplace investigations are crucial when it comes to establishing a safe and welcoming work environment. However, these investigations are often complex and can involve navigating sensitive topics and disputes.
A poorly conducted internal investigation can cost a company financially and damage its reputation, not to mention the reputation of the person tasked with overseeing such a probe. Some of the common mistakes made include:
Conducting workplace investigations is one of the most challenging duties that HR professionals and other managers must face due to today’s workforce demographics, new employment laws, employees being more aware of their rights – a quagmire of potential landmines - and many managers not trained to do so.
Employers must demonstrate fairness when conducting workplace investigations. and investigations should be thorough and well-documented before an employer takes any action. Additionally, effective workplace investigations need to be guided by the following principles:
Who Should Attend:-
HR Managers & any other line manager or leader
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