Despite thorough hiring processes and inspired leadership, all supervisors will eventually encounter employees with Toxic Attitude Syndrome. Whether it’s a negative attitude, poor attendance, or substandard work, managing these performance issues can be time-consuming and emotionally draining. Studies show that 57% of employees have witnessed abusive or intimidating behavior, and almost everyone works with someone who isn’t meeting expectations.
This webinar provides managers with the insights and tools needed to handle performance issues effectively. With the right strategies, managers can hold employees accountable and improve overall organizational performance. Participants will receive several handouts that serve as a toolkit to kickstart their own performance management initiatives.
Managing employee performance is a vital responsibility for all leaders, regardless of the setting—corporate, volunteer, or even family groups. Achieving desired outcomes relies on the leader’s ability to set clear performance expectations and, when necessary, outline the methods or processes to be used. When an employee disconnects from their goals or processes, swift assessment and action are crucial. Delaying action can negatively impact both organizational performance and team morale, leading to compounded issues. Addressing technical and behavioral problems promptly and within policy and regulatory guidelines is essential to avoid risks such as lawsuits and negative public relations. A leadership team that is well-informed and consistently applies best practices in performance management is key to long-term success.
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